Terms of service

TERMS OF SERVICE

Last updated: 21 October 2026

Welcome to Roop.pk. By visiting our website or placing an order, you agree to these terms. Please read them carefully. If you do not agree, please do not use the site.

1. ABOUT US
Roop.pk ("Roop", "we", "us") is an online skincare brand based in Islamabad, Pakistan. We sell our products only through this website.
Email: roopbeautypk@hotmail.com
Address: DHA Phase 1, Islamabad 44000, Pakistan

2. ELIGIBILITY
You must be at least 18 years old, or be using the site with the involvement of a parent or guardian, to place an order. By ordering, you confirm that the information you give us is accurate and complete.

3. PRODUCTS AND INFORMATION
We try to describe and photograph our products as accurately as we can. Colours and packaging may look slightly different on your screen. Product information on this site is for general guidance and is not medical advice. If you have a skin condition, are pregnant or nursing, or are unsure whether a product suits you, please speak to a doctor or dermatologist before use.
Skin is different for everyone, and results vary from person to person. We do not guarantee any specific result.

4. PATCH TEST AND SAFE USE
We recommend a patch test before first use, especially if your skin is sensitive. Please read the ingredient list and instructions on the pack. Stop using a product and contact us if you experience irritation. Keep products out of reach of children and avoid contact with eyes.

5. PRICES AND PAYMENT
All prices are in Pakistani Rupees (PKR). No taxes are added to our prices. A flat delivery charge of Rs. 250 applies to every order within Pakistan, shown at checkout before you confirm.
We currently accept Cash on Delivery (COD) across Pakistan, and may offer other payment methods in the future. We may change prices, bundles and offers at any time. The price you see when you place your order is the price you pay.
We may correct pricing or listing errors, and may cancel an order affected by one. If we do, we will contact you first and refund any amount you have already paid.

6. ORDERS AND ACCEPTANCE
Placing an order is an offer to buy. We accept it when we confirm and dispatch it. We may confirm your order by phone, WhatsApp or SMS before dispatch, and may cancel or refuse an order if we cannot verify it, the details are incomplete, a product is out of stock, or we suspect misuse of the site.

7. CASH ON DELIVERY
Please place a COD order only if you intend to accept and pay for it. If a parcel is refused without a valid reason, or we cannot reach you for delivery, we may